Installation
Requirements
- memoQ 11 or 12 – translator pro or project manager edition. Earlier versions have not been tested, and the installer leaves them alone.
- An API key for Anthropic, OpenAI or Google, or Claude Desktop or ChatGPT desktop if you would rather translate through an assistant
- Administrator rights on the computer, once, while installing
- Optional: memoQ’s free PDF Preview tool, which the live document link needs. Everything else works without it.
A 14-day free trial starts by itself the first time Supervertaler runs. See Licensing.
Installing
- Download the installer: supervertaler.com/download/memoq starts the download of the latest version.
- Close memoQ. memoQ keeps its add-ins open while it runs, so they cannot be replaced underneath it. The installer checks and says so if memoQ is still open.
- Run the installer. Windows asks for administrator rights, because memoQ keeps its add-ins under Program Files. The installer finds memoQ by itself; there is nothing to choose. If you have more than one version – memoQ 11 and memoQ 12, say – it installs into each of them.
What it puts where:
memoQ’s Addins folder, for example C:\Program Files\memoQ\memoQ-12\Addins\ | the translation engine, the terminology provider, the Supervertaler editor and the Claude Desktop extension |
C:\Program Files\Supervertaler for memoQ\ | the live document link |
| The Start menu | Supervertaler for memoQ, which opens the editor |
Switching it on in memoQ
memoQ does not use a new add-in until you tell it to. The installer’s last page lists the same two steps; after that, restart memoQ once.
- Terminology. Options → Terminology plugins: tick Perform terminology plugin lookups while working in the translation grid, find Supervertaler terms in the list and tick Enable plugin.
- Translation. Options → Default resources → MT settings: tick Supervertaler and answer Yes to all languages. Every new project then uses it. For a project you already have, choose it in Project home → Settings → MT settings instead.
Then Getting started takes you through choosing a provider and a first translation.
The unsigned plugin warning
memoQ may say, the first time it starts, that it has found one or more unsigned plugins, and ask whether to load them.
Answer Yes. The default button is No, so a stray Enter keypress declines it.
Supervertaler is not yet signed by memoQ. Signing is a process memoQ runs with a plugin’s author, and until it is complete this prompt can appear after an install or an update.
Updating
From version 0.1.2, Supervertaler tells you when a new version is out. Once a day it asks GitHub for the latest version, and when there is a newer one:
- the Supervertaler editor offers it as it opens: What’s new opens the release notes, Download and install does the rest, Skip this version stops it being offered until the next one, and Later offers it again the next time the editor opens. Help → Check for updates asks at any time, and offers a skipped version too;
- in memoQ, the line under Supervertaler’s hits in Translation results says that a new version is available, for anyone who never opens the editor.
Download and install downloads the installer, checks that it is exactly the file GitHub published – its size and its checksum – and runs it, then closes the editor so its own file can be replaced. Close memoQ first; the editor says so if it is still open.
The version you have is in the editor’s title bar – “Supervertaler for memoQ – v0.1.5” – from version 0.1.5 on. Versions 0.1.0 and 0.1.1 have no update check, so they are never told. If Help in your editor has no Check for updates, download the latest installer once as below; from then on you will be told.
To update by hand, close memoQ and run the new installer from supervertaler.com/download/memoq. Either way it replaces the files in place; your settings, prompts, termbases, memory banks and licence are kept, because none of them live in the program folders.
After a memoQ upgrade
memoQ’s program folder carries its version number (memoQ-12, memoQ-13, …), and a major upgrade installs into a new folder, without the add-ins. If Supervertaler disappears after a memoQ upgrade, this is almost always why: run the Supervertaler installer again. It installs into every memoQ it finds, from memoQ 11 up.
Installing by hand
For an IT department that deploys centrally, or if the installer cannot run: the download is also available as a zip that holds the installer and the loose files. Copy Supervertaler.MemoQ.dll, Supervertaler.MemoQ.Terms.dll and Supervertaler.PromptEditor.exe into memoQ’s Addins folder, then switch it on as above.
For memoQ 11, also copy the contents of the zip’s for-memoQ-11 folder into the same Addins folder, keeping its runtimes subfolder as it is. memoQ 11 does not include the database library Supervertaler’s termbases use, and these are the official builds of it; memoQ 12 has its own and needs none of them. The one in runtimes\win-x64\native must stay there: memoQ tries to load every .dll directly in Addins as an add-in, and that one is not.
Installed this way there is no Start menu entry and no Claude Desktop extension beside the editor; AI assistants explains the alternative.
Uninstalling
Close memoQ, then remove Supervertaler for memoQ in Windows Settings → Apps → Installed apps.
Your own files stay where they are: prompts, termbases and memory banks in C:\Users\<you>\Supervertaler\, which Supervertaler for Trados shares. To remove what the plugin has learned from your documents as well, use Forget stored context in memoQ’s Supervertaler options before uninstalling – see Self-learning translation.